Understanding 客户
The word 客户 (kè hù) specifically refers to a client or customer, often in a business context. It implies a relationship where services or products are provided, and the term is commonly used in commerce, sales, and service industries.
Usage Notes
客户 is more formal and business-oriented than just 客 (guest). It often appears in phrases related to customer service, client management, and business transactions.
Common Collocations
- 客户服务 (kèhù fúwù): customer service
- 客户反馈 (kèhù fǎnkuì): client feedback
- 潜在客户 (qiánzài kèhù): potential client
These collocations highlight the word's frequent use in professional and commercial settings.
Avoiding Confusion
Do not confuse 客户 with 顾客 (gùkè), which also means customer but is more general and can be used in everyday shopping contexts. 客户 often implies a longer-term or contractual relationship.
Summary
Use 客户 when referring to clients in business or service contexts, especially when emphasizing the professional relationship and ongoing interaction.